Medivive Telehealth Services is committed to protecting your privacy and ensuring a clear, compliant communication experience. This page outlines our policies for SMS communication in accordance with carrier regulations and A2P 10DLC registration standards.
By providing your mobile phone number through our website, intake forms, or direct communication with a Medivive team member, you consent to receive text messages from Medivive Telehealth Services regarding appointment confirmations, reminders, follow-ups, prescription updates, and occasional promotional offers.
Message frequency may vary depending on the services you engage with. You can expect to receive 1–4 messages per appointment cycle.
You may opt out of SMS communications at any time by replying STOP to any message. To re-subscribe, reply START.
Standard message and data rates may apply based on your mobile carrier’s plan. Medivive is not responsible for any fees charged by your carrier.
We respect your privacy. Your phone number and personal information are stored securely and are never sold or shared outside of Medivive without your explicit permission. For more information, please review our full Privacy Policy.
If you have any questions about this SMS policy or wish to report unwanted messages, please contact us: